Terms & Conditions
Welcome to www.charchaand.com. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions, which, along with our Privacy Policy, govern our relationship with you in relation to this website.
If you disagree with any part of these terms and conditions, please refrain from using our website.
The term ‘Char Chaand’, ‘we’, ‘us’, or ‘our’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
1. Use of the Website
The content of this website is for your general information and use only. It is subject to change without notice.
Unauthorized use of this website may give rise to a claim for damages and/or may be a criminal offence.
You are responsible for ensuring that any products, services, or information available through this website meet your specific requirements.
2. Account and Registration
To use certain services, you may be required to create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account and password.
You agree to accept responsibility for all activities conducted under your account.
If we suspect any fraudulent activity or breach of security, we reserve the right to suspend or terminate your account and refuse future access without notice.
3. Products and Services
All products displayed on the website are available for purchase, but availability may be subject to stock limitations.
We strive to ensure that product descriptions and images are accurate. However, variations in color may occur due to differences in device displays and photographic lighting.
Prices and availability are subject to change without notice. We reserve the right to modify, discontinue, or limit the quantity of any product or service offered.
4. Order Acceptance and Payment
All orders placed are considered offers by you to purchase products or services, which we may accept or reject at our discretion.
A confirmation email will be sent after placing your order. However, the order is only deemed accepted once dispatched.
If an error in pricing or product details is identified after order placement, we reserve the right to cancel or modify the order, informing you of any necessary changes.
Payment must be made using the available options at checkout. If a payment error occurs, we are not liable for any resulting delays or non-delivery.
5. Pricing and Offers
Prices listed on the website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
Trio Box Offer:
Single pocket square: ₹499
Trio Box (3 pocket squares, same or different colors): ₹999
Trio Box has no additional discounts.
A ₹1,499 discount is applicable for the first order of other products.
Prices and offers are subject to change without prior notice.
6. Delivery and Shipping
All “ready-to-ship” products are delivered within 7 to 9 working days. However, some items may take 25 to 30 working days depending on product availability or customization.
Delivery timelines are estimated and may vary due to unforeseen circumstances. We will not be liable for any delays in delivery caused by third-party logistics providers.
Shipping charges, if applicable, will be communicated during the order checkout process.
7. Return and Exchange Policy
Kindly refer to the Return and Exchange Policy for more details.
Product color may slightly vary due to photographic lighting sources or your device settings.
8. Cancellations and Modifications
We reserve the right to refuse or cancel any order at any time due to stock unavailability, errors in product information or pricing, or suspected fraudulent activity. If an order is canceled after payment processing, a full refund will be initiated to your original payment method.
9. Cookies and Privacy
Our website uses cookies to enhance your browsing experience. By continuing to use the site, you agree to our use of cookies. If you allow cookies, personal information such as name, contact details, demographic information, and preferences may be stored for internal use or shared with third parties.
10. Intellectual Property Rights
All website content including design, layout, graphics, text, and images is owned by or licensed to Char Chaand. Unauthorized use is prohibited.
11. User Conduct and Restrictions
You agree not to use the website for unlawful purposes, upload harmful content, use automated scraping tools, or attempt to bypass security measures.
12. Warranties and Disclaimers
We do not guarantee uninterrupted or error-free service. Your use of the website is at your own risk. Any warranties for defective products are limited to replacement or repair as per policy.
13. External Links and Third-Party Sites
We may provide links to external websites for convenience. We are not responsible for their content, security, or privacy practices.
14. Feedback and User Submissions
By submitting feedback, you grant us the right to use and distribute it without restriction or compensation.
15. Errors, Inaccuracies, and Omissions
We reserve the right to correct errors or inaccuracies at any time without prior notice.
16. Limitation of Liability
Char Chaand shall not be liable for any direct or indirect damages arising from the use of our services.
17. Governing Law and Jurisdiction
These terms are governed by the laws of India. Any disputes will fall under the jurisdiction of courts near our operational location.
18. Modification of Terms and Conditions
We reserve the right to update or modify these terms at any time. Continued use of the website constitutes acceptance of the revised terms.
